Consumer-Directed Health Care: Success Stories from the Large Employers That Made it Happen
The National Leadership Committee on Consumer-Directed Health Care and Consumerism (NLCCDHCC) hosted a pre-conference session at Business Health Agenda 2009 on consumer-directed health care. Four “early adopters” took participants on their CDHC journey - health accounts, employee engagement, health communications/marketing, and ultimately, creating better health care consumers in their workforce.
The session also included a brief presentation on “lessons learned” based on the experiences of the NLCCDHCC members companies, as well as a summary on how employees make the decisions they do, what sources they turn to, what communications they review and value, based on Business Group consumer research.
The flash presentations (with audio) are available for Business Group members to download below.
NLCCDHCC Learnings From 2006 to Present — Mary Bradley, Pitney Bowes, Inc. 
Health Savings Accounts as a Component of Our Health Strategy — Theresa Monti, The Kroger Co.
Medtronic’s Path of Engaging Employees in CDHP — Roger Chizek, Medtronic, Inc.
How Employees Make Decisions and What Support They Want — Karen Marlo, National Business Group on Health
The Journey to a Healthier Assurant (AHA!) — Beverly Miedema, Assurant, Inc.
From a Health Plan to a Plan for Health: A Consumer Directed Journey — Fred Williams, Quest Diagnostics Incorporated
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